What can Bosnia and Herzegovina learn from Estonia?
Estonia wasn't rich when it started. After independence, it had limited resources and no shortage of problems. What it did have was a decision: make digital transformation the backbone of the country's development, not an afterthought. That bet paid off. Estonia is now a reference point worldwide for what digital government can actually look like in practice. Could BiH do something similar? I think so - but not by copying Estonia's playbook. A few things stand out to me as the real lessons: 1. Digital government can't live inside one ministry. It needs a national vision that survives election cycles. 2. Every digital service should start with the citizen, not the institution. Simple, accessible, efficient - or it doesn't work. 3. A secure digital identity is the backbone almost everything else depends on, from healthcare to business registration. 4. Open ...
